Contact Us

Please do not hesitate to contact us if you have any questions regarding our products or services. We would love to hear from you.

  1. You can email us at the following addresses :

    For General Enquires : enquiries@reptiles-online.com
    For Order Progress , Order Amendment , in fact anything to do with an existing order : sales@reptiles-online.com

    We hope to respond to your email within 24 hours (Weekends excepted).
    If you are contacting us regarding an existing order, please quote your order number as we are unable to process any queries without this information
    Please be aware that if your email is directed to the wrong department, it is likely to take longer whilst we forward on your email to the correct recipient

  2. You can also telephone us on: 0844 877 0100

    Our lines are open : Monday - Friday 9:00AM to 5:00PM
    Saturday & Sunday - Telephone Lines Closed

  3. You can also Fax us on: 0844 877 0101 (24 hrs)

  4. You can also write to us at:

    Aquatic Supplies
    21 Rochford Avenue,
    Whitefield,
    Manchester, M45 7PQ

Reptile Products

Reptile Books

NOTICE

All our orders were fulfilled by a fulfilment company that has gone into liquidation as of the 18th August 2011.

We are in the process of establishing a new relationship and have therefore suspended all orders. Please feel free to look around the site, but note that no orders are being processed and no credit cards have been charged until your order is shipped.

Due to the volume of email and calls we receive we can not respond to any of them at this time.

We'd like to thank our many customers for their custom and patience and ask that you are patient whilst we sort out our fulfilment of your orders.

If you have placed an order that has not been despatched yet, please rest assured that we will endeavour to ship as quickly as possible.

We will contact you before shipping your order to ensure that you still require it.